HOTEL CIELO | Cheap Hotel in Playa del Carmen | Book & Save

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Key details

About the Hotel

Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del, Playa del Carmen, Mexico, 77710

Close to the Frida Kahlo Museum Playa Del Carmen

Perfect

8.4

8.9

/10

4.9

4.4

Loved by guests

Friendly staff
Comfortable rooms
Perfect location
Helpful staff
Mexican architecture
Good communication

Amenities

Hotel Cielo offers vibrant rooftop terraces providing stunning ocean views and a relaxed ambiance. Each room is equipped with essential amenities, such as air conditioning, televisions, and access to Netflix. Guests can enjoy food and beverage service in all common areas during restaurant hours at Carboncitos.

Rooms

The hotel accommodates a range of guests with Standard, Superior, King, and Family Style rooms. Each room reflects authentic Mexican decor featuring handmade ceramic tiles and unique, locally crafted furniture. Family Style rooms provide a private balcony with ocean views, perfect for sharing moments with loved ones.

Location

Hotel Cielo is located on 4th Street between 5th and 10th Avenues, just a block from the Caribbean Sea. Its central location allows easy access to local attractions, the ferry terminal, and the ADO bus station. Guests can explore the bustling 5th Avenue, known for shopping and dining options.

Dining

Dining at the hotel takes place at Carboncitos, renowned for its authentic Mexican cuisine and local recipes. Varied menu options include Yucatan specialties that have won TripAdvisor accolades for over 11 years. Guests can also enjoy tableside preparations for dishes and desserts in a welcoming atmosphere.

Long-term Rentals

Long-term guests will find the hotel offers favorable monthly rental terms for select rooms, allowing for extended stays. Each room includes a work area and reliable internet, catering to those who wish to combine work and leisure. Renting a room at Hotel Cielo provides the opportunity to immerse oneself in the local culture while enjoying comfort.

Highlights

Location: 4th Street between 5th and 10th Avenues

Dining: Carboncitos with authentic Mexican cuisine

Rooms: Family Style rooms with ocean views

Amenities: Rooftop terraces with ocean views

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Highlights from guests

Room FeaturesBalcony Bliss

Our room had a private balcony. The hammock was perfect for afternoon relaxation, offering amazing views.

Carlos from Spain

Review on

BathroomRainforest Shower

The bathroom was modern and clean. I especially loved the rainfall showerhead. Great water pressure too!

Michelle from Canada

Review on

BedroomComfortable Nights

The king-size bed was exceptionally comfortable. High-quality linens made for restful nights. Excellent air conditioning.

David from Australia

Review on

DiningTasty Start

The complimentary breakfast was great. Fresh fruit, pastries, and good coffee started each day perfectly.

Ingrid from Sweden

Review on

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Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals

Double Room

2 persons

21 m²

1 Double bed

Air conditioning

room details

King Room

2 persons

21 m²

1 King-size bed

Air conditioning

room details

Basic Triple Room

2 persons

23 m²

1 Single Bed or 1 Double Bed

Air conditioning

room details

King Room Balcony

2 persons

26 m²

1 King-size bed

Balcony

Air conditioning

room details

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Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking

General

No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key access

Services

Paid airport shuttle
Housekeeping
Car hire
Tours/Ticket assistance
Welcome drink
Happy hour

Business

Meeting/ Banquet facilities

Spa & Leisure

Sun terrace

Room features

Air conditioning
Terrace
Garden furniture

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del, Playa del Carmen, Mexico, 77710

Map view

Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del, Playa del Carmen, Mexico, 77710

City landmarks

Mall

Quinta Alegria Shopping Mall

830 m

Museum

3D Museum of Wonders

800 m

Church

Nuestra Senora del Carmen Catholic Church

800 m

Landmark

Zona Arqueologica Playa del Carmen

780 m

Landmark

Arte en Playa

700 m

Landmark

Ambarte

790 m

Beach

Playacar

910 m

Landmark

Corazon de Mexico

860 m

Gallery

Riviera Art Gallery

870 m

Gallery

La Galeria de Playa Art Gallery

1.1 km

Beach

Kool Beach Club

1.5 km

Landmark

Caminarte

1.1 km

Beach

Mamita's Beach Club

1.7 km

Nearby

152 Calle Quinta Avenida

Quinta Avenida

360 m

Museum

Museo Frida Kahlo Playa Del Carmen

250 m

Av. Benito Juárez

Los Fundadores Park

320 m

5th Avenue 4th and 6th Streets

Sun Jaguar

50 m

5ta Avenida

Galeria de Arte 5ta Avenida

80 m

Night club

Coco Bongo

550 m

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

180 m

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

240 m

Aquarium

Aquarium Beach

590 m

Beach

INTI Beach

210 m

Night club

Club 01

230 m

Mall

Paseo del Carmen Shopping Mall

360 m

Spa Centre

Ferry Cozumel

320 m

Casino

Grand Riviera Casino

400 m

15 Avenida Nte

Parque, Portal Maya

260 m

Night club

Mandala Playa del Carmen

450 m

Av Benito Juárez 251

Portal Maya

360 m

Restaurants

Las Brisas

70 m

Calle 4 Nte 150 Centro

Mr. Dog Del Caribe

180 m

Calle 2 Norte Entre La 5 y 10 Av 130

The Roof Bar

60 m

Quinta Avenida entre Calle 4

Churros Bueno

50 m

5av Entre 2 Y 4 5 Avenue Between 2 and 4

Rincon Chilango

90 m

Avenida 10 Norte Entre Calle 8 y la 10

La Valentina

100 m

Avenida Nte. 28

Que Huevos

80 m

Avenida 5TA Norte Ezquina Calle 48

CAPRESE Cremeria Gourmet

120 m

Calle 4 Nte #140 A entre 15 y 10

La Brocherie

250 m

Avenida 15 Nte Entre Calle 4 y 6

Explore Playa del Carmen

Explore Local Attractions

Quinta Avenida

5 minutes' walk

Famous for its vibrant shops and nightlife, this bustling avenue is the heart of Playa del Carmen.

3D Museum of Wonders

10 minutes' walk

An interactive art museum where 3D installations create stunning optical illusions and fun photo opportunities.

Nuestra Senora del Carmen Catholic Church

10 minutes' walk

This historic church features charming architecture and is a significant landmark in the heart of Playa del Carmen.

Playa Mamitas

15 minutes' walk

Renowned for its lively atmosphere, clear waters, and beach clubs, this beach is perfect for sunbathing and water sports.

Cenote Carwash

5 minutes' drive

A natural cenote ideal for swimming and snorkeling, offering a tranquil escape from the hustle of the beach.

Kool Beach Club

19 minutes walking, 5 minutes drive

This beach club provides a vibrant environment with music, food, and drinks, perfect for thrill-seekers and party lovers.

Yoga Studio

10 minutes' walk

Local yoga studios offer classes with ocean views, catering to both beginners and seasoned practitioners looking for relaxation.

Las Brisas

1 minute' walk

A beachside establishment known for fresh seafood and traditional Mexican dishes in a laid-back, picturesque setting.

The Roof Bar

1 minute' walk

A rooftop bar offering stunning views and a relaxed atmosphere, perfect for enjoying cocktails and light bites.

Mr. Dog Del Caribe

3 minutes' walk

Famous for their gourmet hot dogs, this casual eatery serves delicious snacks with a Mexican twist for a quick bite.

Los Fundadores Park

4 minutes' walk

A lively park hosting cultural events and performances, it's a family-friendly spot to enjoy local entertainment.

Museo Frida Kahlo

5 minutes' walk

An art museum dedicated to the works of Frida Kahlo, featuring immersive exhibits that showcase her life and creativity.

Getting around town

City Centre

Playa del Carmen8 min · 600 m

Airports

Aeropuerto de Playa del Carmen (PCM)14 min · 1.1 km

Cancun (CUN)86 min · 56.7 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

No parking available.

Internet

is available in for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2012

Number of rooms:

Former name

Hotel Santa Barbara

FAQs

About Hotel Cielo

What is the check-in and check-out policy at Hotel Cielo?

Check-in is at 15:00 and check-out is by 12:00.

Which popular attractions are close to Hotel Cielo?

Nearby attractions include Museo Frida Kahlo Playa Del Carmen (0.5 km), ADO International Bus Station (0.5 km), and Playa del Carmen Maritime Terminal (0.5 km).

How far is Hotel Cielo from the nearest airport?

Hotel Cielo is 34 km from Cozumel International Airport.

Are there any recreational facilities at Hotel Cielo?

The property features a rooftop terrace, providing spectacular views and a relaxing environment.

Is parking available at Hotel Cielo?

Parking is available at a location on the corner of 2nd street and 10th Ave, which is one block from the hotel.

What amenities are included in the rooms at Hotel Cielo?

Rooms feature air conditioning, a flat-screen TV, free Wi-Fi, and private bathrooms.

What languages do the staff speak at Hotel Cielo?

Staff at Hotel Cielo are fluent in English and Spanish.

How can guests travel from the airport to Hotel Cielo?

Guests can reach the hotel from Cancun Airport using the paid airport shuttle service.