HOTEL CIELO | Cheap Hotel in Playa del Carmen | Book & Save

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Key details

About the Hotel

Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del, Playa del Carmen, Mexico, 77710

Close to the Frida Kahlo Museum Playa Del Carmen

Great

8.6

8.9

/10

4.9

4.4

Loved by guests

Friendly staff
Comfortable rooms
Perfect location
Mexican architecture
Good communication

"Gorgeous terrace throughout the hotel, and a little hard to find, but not bad off the main stretch!"

Taube from United States

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"From food to financial help to their employees."

laurie p

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"This is a great little hotel just off of Avenida Quinta and a block from the beach."

Dwayne from United States

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Amenities

Hotel Cielo offers vibrant rooftop terraces providing stunning ocean views and a relaxed ambiance. Each room is equipped with essential amenities, such as air conditioning, televisions, and access to Netflix. Guests can enjoy food and beverage service in all common areas during restaurant hours at Carboncitos.

Rooms

The hotel accommodates a range of guests with Standard, Superior, King, and Family Style rooms. Each room reflects authentic Mexican decor featuring handmade ceramic tiles and unique, locally crafted furniture. Family Style rooms provide a private balcony with ocean views, perfect for sharing moments with loved ones.

Location

Hotel Cielo is located on 4th Street between 5th and 10th Avenues, just a block from the Caribbean Sea. Its central location allows easy access to local attractions, the ferry terminal, and the ADO bus station. Guests can explore the bustling 5th Avenue, known for shopping and dining options.

Dining

Dining at the hotel takes place at Carboncitos, renowned for its authentic Mexican cuisine and local recipes. Varied menu options include Yucatan specialties that have won TripAdvisor accolades for over 11 years. Guests can also enjoy tableside preparations for dishes and desserts in a welcoming atmosphere.

Long-term Rentals

Long-term guests will find the hotel offers favorable monthly rental terms for select rooms, allowing for extended stays. Each room includes a work area and reliable internet, catering to those who wish to combine work and leisure. Renting a room at Hotel Cielo provides the opportunity to immerse oneself in the local culture while enjoying comfort.

Highlights

Location: 4th Street between 5th and 10th Avenues

Dining: Carboncitos with authentic Mexican cuisine

Rooms: Family Style rooms with ocean views

Amenities: Rooftop terraces with ocean views

“This Playa del Carmen boutique hotel exudes authentic Mexican charm, placing you steps from the action yet tucked away in tranquility. I especially appreciate the rooftop terrace, a quiet escape with ocean breezes. Its signature restaurant, Carboncitos, promises a memorable culinary experience, rooted in local flavors.”

James DavidEditor-in-Chief at Cheaphotels

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Highlights from guests

Room FeaturesBalcony Bliss

Our room had a private balcony. The hammock was perfect for afternoon relaxation, offering amazing views.

Carlos from Spain

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BathroomRainforest Shower

The bathroom was modern and clean. I especially loved the rainfall showerhead. Great water pressure too!

Michelle from Canada

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BedroomComfortable Nights

The king-size bed was exceptionally comfortable. High-quality linens made for restful nights. Excellent air conditioning.

David from Australia

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DiningTasty Start

The complimentary breakfast was great. Fresh fruit, pastries, and good coffee started each day perfectly.

Ingrid from Sweden

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Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals

Double Room

2 persons

230 sq. feet

1 Double bed

Air conditioning

room details

King Room

2 persons

230 sq. feet

1 King-size bed

Air conditioning

room details

Basic Triple Room

2 persons

250 sq. feet

1 Single Bed or 1 Double Bed

Air conditioning

room details

King Room Balcony

2 persons

280 sq. feet

1 King-size bed

Balcony

Air conditioning

room details

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Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key access

Services

Paid airport shuttle
Housekeeping
Car hire
Tours/Ticket assistance
Welcome drink
Happy hour

Business

Meeting/ Banquet facilities

Spa & Leisure

Sun terrace

Room features

Air conditioning
Terrace
Garden furniture

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del, Playa del Carmen, Mexico, 77710

Map view

Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del, Playa del Carmen, Mexico, 77710

City landmarks

Mall

Quinta Alegria Shopping Mall

2800 ft

Museum

3D Museum of Wonders

2700 ft

Church

Nuestra Senora del Carmen Catholic Church

2700 ft

Landmark

Zona Arqueologica Playa del Carmen

2600 ft

Landmark

Arte en Playa

2300 ft

Landmark

Ambarte

2600 ft

Beach

Playacar

3000 ft

Landmark

Corazon de Mexico

2900 ft

Gallery

Riviera Art Gallery

2900 ft

Gallery

La Galeria de Playa Art Gallery

3700 ft

Beach

Kool Beach Club

5000 ft

Landmark

Caminarte

3700 ft

Beach

Mamita's Beach Club

1.1 mi

Nearby

152 Calle Quinta Avenida

Quinta Avenida

1200 ft

Museum

Museo Frida Kahlo Playa Del Carmen

900 ft

Av. Benito Juárez

Los Fundadores Park

1100 ft

5th Avenue 4th and 6th Streets

Sun Jaguar

200 ft

5ta Avenida

Galeria de Arte 5ta Avenida

300 ft

Night club

Coco Bongo

1900 ft

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

600 ft

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

800 ft

Aquarium

Aquarium Beach

2000 ft

Beach

INTI Beach

700 ft

Night club

Club 01

800 ft

Mall

Paseo del Carmen Shopping Mall

1200 ft

Spa Centre

Ferry Cozumel

1100 ft

Casino

Grand Riviera Casino

1400 ft

15 Avenida Nte

Parque, Portal Maya

900 ft

Night club

Mandala Playa del Carmen

1500 ft

Av Benito Juárez 251

Portal Maya

1200 ft

Restaurants

Las Brisas

300 ft

Calle 4 Nte 150 Centro

Mr. Dog Del Caribe

600 ft

Calle 2 Norte Entre La 5 y 10 Av 130

The Roof Bar

200 ft

Quinta Avenida entre Calle 4

Churros Bueno

200 ft

5av Entre 2 Y 4 5 Avenue Between 2 and 4

Rincon Chilango

300 ft

Avenida 10 Norte Entre Calle 8 y la 10

La Valentina

400 ft

Avenida Nte. 28

Que Huevos

300 ft

Avenida 5TA Norte Ezquina Calle 48

CAPRESE Cremeria Gourmet

400 ft

Calle 4 Nte #140 A entre 15 y 10

La Brocherie

900 ft

Avenida 15 Nte Entre Calle 4 y 6

Explore Playa del Carmen

Explore Local Attractions

Quinta Avenida

5 minutes' walk

Famous for its vibrant shops and nightlife, this bustling avenue is the heart of Playa del Carmen.

3D Museum of Wonders

10 minutes' walk

An interactive art museum where 3D installations create stunning optical illusions and fun photo opportunities.

Nuestra Senora del Carmen Catholic Church

10 minutes' walk

This historic church features charming architecture and is a significant landmark in the heart of Playa del Carmen.

Playa Mamitas

15 minutes' walk

Renowned for its lively atmosphere, clear waters, and beach clubs, this beach is perfect for sunbathing and water sports.

Cenote Carwash

5 minutes' drive

A natural cenote ideal for swimming and snorkeling, offering a tranquil escape from the hustle of the beach.

Kool Beach Club

19 minutes walking, 5 minutes drive

This beach club provides a vibrant environment with music, food, and drinks, perfect for thrill-seekers and party lovers.

Yoga Studio

10 minutes' walk

Local yoga studios offer classes with ocean views, catering to both beginners and seasoned practitioners looking for relaxation.

Las Brisas

1 minute' walk

A beachside establishment known for fresh seafood and traditional Mexican dishes in a laid-back, picturesque setting.

The Roof Bar

1 minute' walk

A rooftop bar offering stunning views and a relaxed atmosphere, perfect for enjoying cocktails and light bites.

Mr. Dog Del Caribe

3 minutes' walk

Famous for their gourmet hot dogs, this casual eatery serves delicious snacks with a Mexican twist for a quick bite.

Los Fundadores Park

4 minutes' walk

A lively park hosting cultural events and performances, it's a family-friendly spot to enjoy local entertainment.

Museo Frida Kahlo

5 minutes' walk

An art museum dedicated to the works of Frida Kahlo, featuring immersive exhibits that showcase her life and creativity.

Getting around town

City Centre

Playa del Carmen8 min · 2000 ft

Airports

Playa Del Carmen, Quintana Roo (PCM)14 min · 3700 ft

Cancun International Airport (CUN)86 min · 35.2 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

No parking available.

Internet

is available in for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2012

Number of rooms:

Former name

Hotel Santa Barbara

FAQs

About Hotel Cielo

What is the check-in and check-out policy at Hotel Cielo?

Check-in is at 15:00 and check-out is by 12:00.

Which popular attractions are close to Hotel Cielo?

Nearby attractions include Museo Frida Kahlo Playa Del Carmen (0.5 km), ADO International Bus Station (0.5 km), and Playa del Carmen Maritime Terminal (0.5 km).

How far is Hotel Cielo from the nearest airport?

Hotel Cielo is 34 km from Cozumel International Airport.

Are there any recreational facilities at Hotel Cielo?

The property features a rooftop terrace, providing spectacular views and a relaxing environment.

Is parking available at Hotel Cielo?

Parking is available at a location on the corner of 2nd street and 10th Ave, which is one block from the hotel.

What amenities are included in the rooms at Hotel Cielo?

Rooms feature air conditioning, a flat-screen TV, free Wi-Fi, and private bathrooms.

What languages do the staff speak at Hotel Cielo?

Staff at Hotel Cielo are fluent in English and Spanish.

How can guests travel from the airport to Hotel Cielo?

Guests can reach the hotel from Cancun Airport using the paid airport shuttle service.