Hotel Cielo Playa del Carmen Amenities photoHotel Cielo Playa del Carmen Exterior photoHotel Cielo Playa del Carmen Exterior photo

HOTEL CIELO, Playa del Carmen

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From$65 /night
Check-in
12Aug
Check-out
13Aug
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Calle 4 Entre Avenidas 5 Y 10, Col. Centro, Playa del Carmen, 77710
-
Close to the Frida Kahlo Museum Playa Del Carmen
Great
8.4
8.9
/10
4.8
4.4
/5

3-star boutique hotel with authentic Mexican cuisine

Amenities

Hotel Cielo offers vibrant rooftop terraces providing stunning ocean views and a relaxed ambiance. Each room is equipped with essential amenities, such as air conditioning, televisions, and access to Netflix. Guests can enjoy food and beverage service in all common areas during restaurant hours at Carboncitos.

Rooms

The hotel accommodates a range of guests with Standard, Superior, King, and Family Style rooms. Each room reflects authentic Mexican decor featuring handmade ceramic tiles and unique, locally crafted furniture. Family Style rooms provide a private balcony with ocean views, perfect for sharing moments with loved ones.

Location

Hotel Cielo is located on 4th Street between 5th and 10th Avenues, just a block from the Caribbean Sea. Its central location allows easy access to local attractions, the ferry terminal, and the ADO bus station. Guests can explore the bustling 5th Avenue, known for shopping and dining options.

Dining

Dining at the hotel takes place at Carboncitos, renowned for its authentic Mexican cuisine and local recipes. Varied menu options include Yucatan specialties that have won TripAdvisor accolades for over 11 years. Guests can also enjoy tableside preparations for dishes and desserts in a welcoming atmosphere.

Long-term Rentals

Long-term guests will find the hotel offers favorable monthly rental terms for select rooms, allowing for extended stays. Each room includes a work area and reliable internet, catering to those who wish to combine work and leisure. Renting a room at Hotel Cielo provides the opportunity to immerse oneself in the local culture while enjoying comfort.

Highlights

Location: 4th Street between 5th and 10th Avenues

Dining: Carboncitos with authentic Mexican cuisine

Rooms: Family Style rooms with ocean views

Amenities: Rooftop terraces with ocean views

“This Playa del Carmen boutique hotel exudes authentic Mexican charm, placing you steps from the action yet tucked away in tranquility. I especially appreciate the rooftop terrace, a quiet escape with ocean breezes. Its signature restaurant, Carboncitos, promises a memorable culinary experience, rooted in local flavors.”
Hotel logo
Olivia SmithEditor-in-Chief at Cheaphotels

Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
  • Guest Room
    2 persons
    1 King-size bed
  • Family Room
    2 persons
  • Superior Room
    2 persons
    1 Single bed

Room rates & availability calendar

See the best prices and book your dates today!
August 2026 - August 2027
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Choose dates to see prices
Check-in/ Check-out

Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
Facilities: Great
8.1/10Review score

General

  • Non-smoking property
  • Free internet access
  • 24-hour reception

Services

  • Shuttle service
  • Room service
  • Car hire
  • Laundry

Dining

  • Restaurant
  • Bar/ Lounge area

Room features

  • In-room safe

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
Show more

Hotel Cielo Location

Calle 4 Entre Avenidas 5 Y 10, Col. Centro, Playa del Carmen, 77710
Explore Playa del Carmen
Explore Local Attractions
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Quinta Avenida
Quinta Avenida
5 minutes' walk
Famous for its vibrant shops and nightlife, this bustling avenue is the heart of Playa del Carmen.
3D Museum of Wonders
3D Museum of Wonders
10 minutes' walk
An interactive art museum where 3D installations create stunning optical illusions and fun photo opportunities.
Nuestra Senora del Carmen Catholic Church
Nuestra Senora del Carmen Catholic Church
10 minutes' walk
This historic church features charming architecture and is a significant landmark in the heart of Playa del Carmen.
Playa Mamitas
15 minutes' walk
Renowned for its lively atmosphere, clear waters, and beach clubs, this beach is perfect for sunbathing and water sports.
Cenote Carwash
5 minutes' drive
A natural cenote ideal for swimming and snorkeling, offering a tranquil escape from the hustle of the beach.
Kool Beach Club
Kool Beach Club
19 minutes walking, 5 minutes drive
This beach club provides a vibrant environment with music, food, and drinks, perfect for thrill-seekers and party lovers.
Yoga Studio
10 minutes' walk
Local yoga studios offer classes with ocean views, catering to both beginners and seasoned practitioners looking for relaxation.
Las Brisas
1 minute' walk
A beachside establishment known for fresh seafood and traditional Mexican dishes in a laid-back, picturesque setting.
The Roof Bar
1 minute' walk
A rooftop bar offering stunning views and a relaxed atmosphere, perfect for enjoying cocktails and light bites.
Mr. Dog Del Caribe
3 minutes' walk
Famous for their gourmet hot dogs, this casual eatery serves delicious snacks with a Mexican twist for a quick bite.
Los Fundadores Park
Los Fundadores Park
4 minutes' walk
A lively park hosting cultural events and performances, it's a family-friendly spot to enjoy local entertainment.
Museo Frida Kahlo
5 minutes' walk
An art museum dedicated to the works of Frida Kahlo, featuring immersive exhibits that showcase her life and creativity.
Getting around town
  • City Centre
    Playa del Carmen 8 min  ·  2000 ft
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 14 min  ·  3700 ft
    Cozumel (CZM) 51 min  ·  21.1 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of rooms:
18
Former name
Hotel Santa Barbara

Reviews and Ratings

What past guests shared about their stay
Review score
Based on 162 verified reviews
9.2 /10
Perfect
92 %
Recommend
Cleanliness
8.6/10
Comfort
9.1/10
Facilities
8.1/10
Free WiFi
9.1/10
Location
9.1/10
Staff
9.0/10
Value for money
8.6/10
Pros
Comfortable bed
Helpful staff
Good WiFi
Cons
Noisy location
Guest reviews
based on 40 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Hotel Cielo
What is the check-in and check-out policy at Hotel Cielo?
Check-in is from 15:00, and check-out is by 12:00.
What are the dining options available at Hotel Cielo?
The on-site restaurant, Carboncitos, serves traditional Yucatan dishes and is known for its unique dining experiences.
What is the closest airport to Hotel Cielo and how far is it?
Cozumel International Airport is 34 km from the hotel.
What are some nearby attractions to Hotel Cielo?
Nearby attractions include Museo Frida Kahlo Playa Del Carmen (0.5 km), Playa del Carmen Maritime Terminal (0.5 km), and Tulum Ruins (47 km).
What room amenities are available at Hotel Cielo?
Rooms are equipped with air conditioning, a flat-screen TV, free Wi-Fi, and private bathrooms.
Is parking available at Hotel Cielo?
The nearest parking option is on the corner of 2nd street and 10th Ave, approximately 0.5 km away.
What language do the staff at Hotel Cielo speak?
The staff speaks both English and Spanish.
Are there any historical sites near Hotel Cielo?
The Church of Guadalupe is located approximately 3 km from the hotel.
Which restaurants are available near Hotel Cielo?
Nearby restaurants include Pez Vela, Romeo Trattoria Pizzeria, and Karen's Restaurant, all located within 0.5 km.
Is there an airport shuttle service available at Hotel Cielo?
Hotel Cielo offers a paid airport shuttle service.
What unique experience can guests expect at Hotel Cielo's restaurant?
Guests can enjoy tableside flambes for desserts and main dishes, creating a unique dining experience.

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